Testimonials

At South-Town Refrigeration & Mechanical, we strive to exceed every customer’s expectations, from the first inquiry to project completion and beyond. Read testimonials from our commercial refrigeration, heating, ventilation, air condition, and building automation customers.

I would like to submit this E-mail for your use as a written statement of my appreciation for the excellent service South-Town Refrigeration & Mechanical has provided over my years of experience here in Minnesota. I was first introduced to South-Town back in 1979 when I first started working for SUPERVALU, Inc. and their Minneapolis Division. South-Town and its owners provided first class service and outstanding equipment to every retailer we worked with. They took time to educate me on the basics of refrigeration and sound business ethics which lead to many repeat projects with independent retailers as well as corporate stores. I found that I always compared other companies to what South-Town did as I worked in several other areas of the country and based my comfort level on how they compared.

I have been working for Lund Food Holdings, Inc. for almost six years now and the folks at South-Town have been instrumental in helping our company grow and remain a retailing leader right here in the Twin Cities. All of our most recent important projects have been handled by South-Town and include success stories like the major remodels at St. Louis Park and Golden Valley; as well as the newest store in downtown Minneapolis. South-town also provides us with on-going training opportunities and your efforts to help us strategize system designs will help us with our future projects. For all this and much more I want to thank you and everyone at South-Town for (31) years of excellent service and a great partnership.
– W. Mike Edgett
South-Town Refrigeration & Mechanical had the skills and know-how to help us set up our entire freeze-drying operation. And they've since backed up their work up with awesome customer service and maintenance as we've continued to grow.
– Ward Johnson
I want to thank you so much for how far above and beyond your company went to make the 2 door freezer happen. We would have been just fine with our plan for the weekend.
Your customer service is beyond words and I truly appreciate South-Town in every aspect, from the willingness to help in whatever the need, to the service level from office to driver. I honestly haven't seen that level from anyone close in the 30 years I've been in the business. Thank you for all South-Town does. You have a very unique business approach and I admire how your team handles business.
– Dean Schladweiler
After having unresolved Air-conditioning problems with our former HVAC contractor we called in South-Town Refrigeration & Mechanical to see if they could help us out. They found and fixed several installation problems with the RTU that was serving our research and development area and also repaired a 2nd unit that was serving our employee cafeteria area.

Their timing was prompt and quality of service great. South-Town Refrigeration & Mechanical will be our service contractor of choice for future support.
– Despatch Industries
Fresh Thyme
 Lunds and Byerly’s
Whole Foods
Kowalski’s
Costco
Fair View
Walgreens
Hyvee
Starbucks
Target
Trader Joe's
SuperValu
Cub Foods